FAQs
A-1 Rent All
Have an equipment or party rental-related question? We have the answer. Check out these FAQs and give us a call today for more information!
Do I have to replace the fuel in the equipment?
Yes, when you acquire equipment rental from A-1 Rent All, you are responsible for replacing the fuel used. Otherwise, there is a refuel charge. Contact us today if you have any other questions!
How soon do I need to reserve my order?
We recommend making your reservation as early as possible. Early reservations allow us to prioritize delivery and pickup times and ensure item availability. We typically require a 50% non-refundable deposit to secure your reservation, which should be made in-store. Please note that we discourage phone reservations due to privacy, security, and legal considerations. For a heavy equipment or scaffold rental, visit our store today.
Do side walls come with the tent?
No, side walls are not included with the tent by default. They are an accessory and are an additional charge. If you're looking for a party supply rental, contact A-1 Rent All today!
What factors should I consider when picking the location and style of my tent?
When choosing your tent location and style, consider underground utilities, sprinkler systems, septic tanks, wires, and cables. Be aware of overhead obstructions like trees and power lines. The area should be clear of furniture, structures, or vegetation, and should be level. Pole stake-down tents can be set up on grass or concrete (drilling holes may incur an additional charge), while frame tents work on both grass and pavement. Frame tents require access to a water source for filling our 55-gallon water barrels. Allow an extra 5' around the perimeter for ropes and stakes. Inform us of your specific installation requirements so we can prepare accordingly. For more information or to book a party supply rental, contact or visit us today.
When do you set up and remove the tent?
For large events, we usually try to set up one to four days early. Many factors, such as weather, flexibility of scheduling, size of installation, and coordination of other services such as decorating, catering, and venue policy influence the time of set-up. Removal is usually a day or two after the event. For a party supply rental or equipment rental, contact A-1 Rent All today!
Do I need a permit for my tent?
Most tents for personal use don't require a permit, but regulations vary by municipality. We recommend checking your local ordinances. We have flame-retardant certificates available on file and attached to most tents if needed. Contact our team for a party supply rental today.
Can you set up tents in a park?
Yes, we can set up tents in parks. However, please ensure that the park allows the type of tent you want. Any required permits or park fees are the responsibility of the customer. Whether you're looking for a party supply rental, equipment rental, or any of our other rental services, get in touch with us today.
Can you install my tent during non-business hours?
Yes, we can accommodate set up and take down outside of business hours if you have specific time restrictions. Please note that there may be additional costs for installation during holidays or non-business hours. We require you or a representative to be present at the location during setup. For more information or to schedule a party supply rental, get in touch with A-1 Rent All today.
Can I set up the tent myself?
For smaller tents, we do allow customers to set up. However, for our larger frame and pole tents, we strongly recommend letting our experienced staff handle the installation for safety and proper setup.
If you need equipment or party supply rental, don't hesitate to contact our team today!
How close does your delivery vehicle need to be to the set up location?
The closer our delivery vehicle can get to the setup location, the better. For most backyard events, a cleared driveway is sufficient. Larger events require close proximity due to the weight of some equipment, which can exceed 3,000 pounds. If there's an unusually long distance to the event site, additional charges may apply. When you're ready to book a party supply rental with A-1 Rent All, call or visit us!
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